HP is a popular name for printer devices as HP offers from pocket printers to the huge printing machines for businesses. The wide range of printers makes HP the best fit for every job. Another reason for opting the HP printer is the cost. HP printers are very cost-friendly. The printing quality and speed of HP printers are also very appreciable. But some people reported that they are getting a few issues while working on the HP printer. One common error faced by many HP printer users is the 10.1000 supply memory error. This error appears due to any issue on the ink cartridge Fixing the ink cartridge will resolve your error.
Check the aloose packaging or protective strips
If you are getting this error after installing a new ink cartridge on your printer then you should immediately check for the protective strips. When you buy a new ink cartridge, you will see plastic clips and orange protective strips for protecting the ink cartridge from any kind of damage while transporting the cartridge. While installing the cartridge on your HP printer, you must remove all the clips and strips which are taped around the drum. If you are getting the supply memory error HP printer then you should immediately open the printer and take out the cartridge. Now check whether you have removed all the clips and strips or not. People remove the clips from the cartridge easily as they are easy to spot but often forget to remove the orange strips. Remove the strip from your ink cartridge and then install it on your device. Now restart your printer and check whether your error is fixed or not.
Check for broken plastic pieces
You may also face this error when the toner cartridge gets damaged from the sides. Sometimes the plastic slot gets broken while installing the ink cartridge. Once the plastic slot gets broken then the cartridge won’t fit inside the printer correctly. If your ink cartridge is not fitted correctly then you will get supply memory warning while giving a print command. The best method for troubleshooting this error is to buy a new cartridge for your HP printer.
Check the metal contacts
There are 2 small metal contacts on your printer which are used for detecting the toner cartridge. These 2 metal contacts are necessary for completing the circuit. If the metal contacts are unable to contact the ink cartridge then your printer will not be able to identify the cartridge. When you get this error, remove the cartridge from the printer and check for the two metal squares. Turn off your printer and check where these metal squares can fit inside the printer. Sometimes, metal connectors get squashed; you should pull the metal connectors gently to forwards. Sometimes paper jam can also interrupt the connection between the printer and cartridge. Cleanout the printer and install the cartridge carefully.
Your device has a software known as a driver tool which connects the printer to the computer. Without the printer driver, your printer will not understand the commands you gave from your PC. HP printer manufacturers provide regular updates so your device can work reliably. But if your printer driver is not up to date then along with supply memory error, you may get into various other issues. When you get this error message on your screen, you should immediately check your printer driver. If the driver is outdated then install the latest update immediately. Search for your printer model on the internet and you can easily find the latest update there. Install the update on your device and then restart your device. Now give a print command from your device and check whether your error is fixed or not. You can also use the driver update tool for updating the device drivers. This tool will automatically update and restores all the device drivers available on your device.
Make sure your device is running on the latest OS update. For Windows 10, press the Windows button and go to Settings. Now click on Security and Update option. Hit the Update Now button for installing the latest Windows update on your PC. If you are unable to troubleshoot your error manually then you should ask the HP technical team for troubleshooting your error.